Support center

Get help fast without bouncing between emails, calls, and setup questions.

Reach EventCheckInList for account access, launch help, vendor workflows, event-day troubleshooting, and general platform questions. Send a message for support requests and platform help. Billing questions can still be handled by phone when needed.

Send support request Log in

For support, include your company slug, event name, and what screen or workflow is affected so we can respond faster.

Support desk

Real setup help, faster handoffs, and one place to track incoming contact requests.

Direct contact details

Use the form for support. The phone number below is for billing-related calls.

Organization EventCheckInList

Billing phone +1 (818) 900-4494

Address

26893 BOUQUET CANYON RD C231
SANTA CLARITA CA 91350
United States

Send a message

Questions from this form appear in the platform console for follow-up.

We can help with

Best time to call

If your team is working a live event or testing passes on-site, call while you are in the flow so we can troubleshoot quickly.

Before you contact support

Have your company slug, brand name, event name, and the screen or email you are looking at ready. That helps us move much faster.

Already using the app?

Sign in to your company workspace and keep the affected record or event open while you call so we can guide you step by step.

Get back to work